Singerly Fire Company began billing patient’s medical insurance for emergency medical services in 2001, in an effort to offset the rising cost of providing EMS. Reimbursement of these funds assists with operational expenses we incur in providing EMS care. Providing the “Highest Quality” of professional patient care and treatment will continue to be our first priority in meeting the medical needs of our community.
As of April 2019, we partner with Digitech, a leading healthcare management company, to handle our EMS billing. Digitech customer service representatives handle questions or concerns about billing and insurance related to our EMS services provided.
Monday through Friday (8 a.m. to 5 p.m. Eastern Standard Time)
Contact Digitech directly for:
Monday through Friday (8 a.m. to 5 p.m. Eastern Standard Time)
Singerly Fire Company
PO Box 7236
Lancaster, PA 17604
To ensure your insurance information is on file, contact Digitech (888.326.4309). They will be able to assist you.
Want to submit insurance information by mail? Request our paper insurance collection form.
Some insurance companies prefer to mail payment for ambulance transport to their customer rather than to Singerly Fire Company, even though our company filed the claim for the EMS service.
If your insurance carrier sent payment directly to you for our services, contact Digitech (888-326-4309). Arrangements must be made to have that payment applied directly to your account balance.
Singerly Fire Company has set up a HIPAA*-compliant lockbox with our contracted banker, whose mailing address for all EMS invoice payments is in Lancaster, PA. The address is:
P.O. Box, 7236
Lancaster, PA 17604
*HIPAA is a Federal law that protects the privacy of an individual’s health care information.
Detailed Privacy Notice – Click Here
The Notice of Privacy Practices is a legal document that states how medical information about our patients may be used and disclosed and about how patients can get access to this information.
As an essential part of our commitment to our patients, the Singerly Fire Company (SFC) maintains the privacy of confidential healthcare information about a patient, known as Protected Health Information or PHI. We are required by law to protect a patient’s healthcare information and to provide the patient with a written Notice of Privacy Practices.
The Notice outlines our legal duties and privacy practices in respect to a patient’s PHI. It not only describes our privacy practices and the patient’s legal rights, but lets the patient know, among other things, how the Department is permitted to use and disclose PHI about the patient, how the patient can access and copy that information, how the patient may request amendment of that information, and how the patient may request restrictions on our use and disclosure of the patient’s PHI.
We respect the patient’s privacy and treat all healthcare information about our patients with care under strict policies of confidentiality that all of our staff are committed to following at all times.
Singerly Fire Company
300 Newark Ave
Elkton, Maryland 21921
Emergency: 911
Phone: 410-398-2078
Copyright 2025, All Rights Reserved
